Unfortunately not. Acquiring a tracking number in Canada costs way too much money. It would almost double the cost of shipping.
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All posters are shipped in envelops NOT poster tubes due to costs. They are folded in half and in half again (two folds).
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All orders are shipped within 7 business days from when the ordered was placed from Toronto, Ontario Canada.
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If you are ordering from Canada, it will take 7 to 14 business days (sometimes much less). Canadian orders are shipped via Canada Post Expedited.
If you are ordering from United States, it will take roughly 14 to 21 business days... sometimes longer depending on customs and where exactly you live. US orders are shipped via Canada Post Air Mail.
International orders take 14 plus business days... sometime up to 30. Depending again on where you live and how far you are away from a major city. International orders are shipped via Canada Post Air Mail.
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Can I get the size measurements for your t-shirts/hoodies/shorts?
99% of the merchandise is printed on American Apparel. You can find out the size info by going to:
http://americanapparel.net/wholesaleresources/sizing.html
Sometimes we use Guildan... you can find the size measurements here:
http://gildan.com/distributors/catalog/productSpecs.cfm?lang=en&id_catalog=en&id_product=18600
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unfortunately not. We are only accepting paypal at this moment.
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If your question wasn't answered through the FAQ's, feel free to send an email to help@protestthemerch.com
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Chances are, due to timing, travel and a million other reasons, they will not be able to play. If you still feel that you have to talk to someone about a live performance, please contact The Agency Group.
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Please send an email to help@protestthemerch.com and we will be glad to make your order right.
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If you haven't received your items and it's been longer than what is indicated, send an email to help@protestthemerch.com and we will be sure to sort this out for you.
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Sometimes, especially with poster orders, we ship items separately to reduce the damage to the posters. Most likely, your other package is close behind and you should get it with no problems. If it ends up being longer than the shipping times indicated, please email help@protestthehero.com
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We will gladly accept returns. Just need you drop us a note in the help section and give us a heads up. Then find out what you paid for shipping and be sure to include a cheq or money order to cover the re-ship. Write us a little note explaining what it is you would like to do and please ensure to include your email, mailing address and phone number. Put it all in an envelop and send it back to:
Underground Operations
1-1432 Queen St. West
Toronto, ON
M6K 1L9
Once we get it we will re-ship within a few days and will send you an email to let you know we received it and when your new merch will be shipped.
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